Pre-Contract Information and Distance Sales Contract

Version 1 · Last updated: October 19, 2026

This text is the pre-contract information and the distance sales contract for the airport transfer, taxi and tour bookings you make on voitrip.com. The Customer Terms and the Cancellation, Change and Refund Policy are part of this contract; this text does not repeat them but refers to them. Where this text says nothing, the rules of those two documents apply. Package tours are governed by the package tour terms of that product.

1. The parties

Seller and platform operator

GlobalisTMS OÜ · Registry code 17195924 · Viru väljak 2, 10111 Tallinn, Estonia

voitrip.com is operated by this company. Voitrip takes your booking and your payment and plans the service with the company; it gives you itself the cancellation, refund, compensation and support commitments written in the Customer Terms.

Travel agency whose sales channel the site is registered as

voitrip.com is registered as the online sales channel of the following travel agency:

• Agency name: ALRAGIG TRAVEL AGENCY
• Trade name: Brix Turizm Limited Şirketi
• Travel agency licence no.: 15985
• Tax office / Tax no.: Antalya Kurumlar Vergi Dairesi · 1871724979
• Address: GÜRSU MAH. ATATÜRK BULVARI MSK KÖSEOĞLU İŞ MERKEZİ NO:227 İÇ KAPI NO:24 KONYAALTI ANTALYA

Company providing the service

The transport or tour service is provided by the independent company named in your booking. Its name is shown in the booking summary before you pay.

Buyer

The person who makes the booking and enters their details at the payment step (you).

2. Subject

The subject of this contract is the sale of the service whose summary is shown at the payment step (airport transfer, taxi or tour) and the rights and obligations of the parties regarding that service.

3. Main characteristics of the service and price

• The type of service, the route or programme, the date and time, the vehicle class, the number of people, the waiting time and the last moment for free cancellation are written in the booking summary at the payment step. This summary is part of the pre-contract information.
• The total amount shown at the payment step is the total price of the service including taxes. An extra charge is only made later for extras you chose yourself and whose price was shown to you in advance.
• The total price, the amount payable now and the amount payable later are shown separately at the payment step, in your confirmation e-mail and on your voucher.

4. Payment method

• The payment methods are written in the "Payment" section of the Customer Terms: full online payment, deposit and payment in the vehicle, or full payment in the vehicle. Which of them are open for your booking is shown at the payment step.
• Card payments are made through Stripe to GlobalisTMS OÜ. Your card details never reach Voitrip.

5. Performance

The service is performed by the company providing it on the date and at the time written in your booking. The confirmation e-mail and the voucher are sent once the payment step (or, when no payment is needed, the confirmation step) is completed. For tours awaiting the company's approval, the process is written in the Customer Terms.

6. Right of withdrawal

• Transport services and tourism, entertainment or leisure services to be provided on a specific date or in a specific period fall under the exception to the right of withdrawal in the legislation on distance contracts. For this reason there is no statutory right of withdrawal for these bookings.
• Instead, cancellation and refunds follow the Cancellation, Change and Refund Policy: if you cancel within the free cancellation period, the full amount you paid is refunded. The last moment for free cancellation is written in your booking with its date and time.
• Your statutory rights that cannot be excluded by contract remain reserved.

7. Complaints and where to apply

• You can send complaints from your booking page or through our support channel (support@voitrip.com). Deadlines and the review are written in the "Complaints" section of the Customer Terms.
• In a dispute you may, within the monetary limits set by law, apply to the consumer arbitration committee or the consumer court at your place of residence or where you made the transaction. The applicable law and other ways to apply are written in the Customer Terms.

8. Entry into force

This contract is concluded when you tick the box at the payment step and complete the booking. The version in force at that moment is recorded on your booking. This text is published at voitrip.com/sales-contract; your booking summary is in your confirmation e-mail and on your voucher.